Marcellus Bryan - Resume

Experience

Technical Services Management Specialist - (Current Job)

• Maintain server infrastructure using Solarwinds for monitoring.
• Work with Terraform and Cloudfactory for VM servers.
• AWS Cloudwatch monitoring with canaries
• Handle ASP.NET frameworks and Microsoft SQL Server reporting services.
• SQL Server
• Deployment of multiple Software
• Integration of Sofware
• Meet SLA
• Setup ADFS and azure Federation for application
• Work with other project teams to resolve Client issues

Associate Technical Services Management Specialist

• Maintain server infrastructure using Solarwinds for monitoring.
• Work with Terraform and Cloudfactory for VM servers.
• AWS Cloudwatch monitoring with canaries
• Handle ASP.NET frameworks and Microsoft SQL Server reporting services.
• SQL Server

Software Support Representative - Tyler Technologies, Lawrenceville, Georgia

• Provide ERP clients with support for SaaS and Silverlight software issues.
• Work with CRM systems and databases.
• Perform remote server changes and basic SQL commands.

Nurse Support Technician - SnapNurse, Atlanta, Georgia

• Provided support to nurses for various issues, including VMS systems and databases.
• Assisted the Director of IT with computer, peripherals, and software issues.
• Deployed Windows operating systems on new devices.

Full Time Sales Associate - Sherwin Williams, Buford, Georgia (04/2019 - Present)

• Assisted contractors with paint orders and customer accounts.
• Handled phone calls and online orders.
• Supported customers through the Sherwin Williams app and online system.

Picker and Packer - American Honda Motors, Alpharetta, Georgia

• Picked parts for truck shipments.
• Utilized various Inventory Systems and Basic SQL statements.

Meat Associate - Ingles Markets, Auburn, Georgia

• Interacted with customers and managed stock.